If you have an online account with the Georgia Department of Driver Services or use their free DDS2GoMobile App, you will not be able to get into your account with your current user name and password until you set up a new login, unless you have logged in since January of 2021.
The Georgia DDS sent out emails* to all current account holders in January of 2021 to advise of the change. If you visit their site online you will see a bulletin on the homepage showing you that you must update your user name and password in order to access all the information contained in your account including:
- Driving history report (MVR)
- Information on License Status and Renewal
- Scheduling of Learner’s Permit Test for young drivers
- Scheduling of Automobile Road Skills Test
- Scheduling of Commercial Road Skills Test for CDL Program
- Scheduling of Motorcycle Skills Testing for motorcycle license
The email sent regarding the change to the Georgia DDS and free Georgia DDS App is below.
* The Georgia Department of Driver Services (DDS) is replacing the
system used to process licenses with a more modern and secure
one. This system will go live January 18, 2021. DDS wants to make
sure you are aware of how the change will impact you.After January 18, 2021, you must recreate your Online Services
and DDS2Go mobile app accounts to securely view your license, ID,
or permit status and receive real-time updates. You will not have
online or mobile access to your information until a new account
is created.It is the goal of DDS to continue to provide excellent customer
service during this time and beyond. Thank you for your patience
as we work to improve our system.
How do you recreate your account when I try I either get the error saying account cannot be created with information provided or account already exists you can only have one account so what do I do because the information is directly off of my driver’s license exactly to the letter and I can’t create an account what do I do I walked into an actual DDS office and was told verification could not be confirmed so if you can’t even verify my identity in person please somebody tell me what I am supposed to do please I need in my account I need for somebody to be able to verify me this is ridiculous
But wait the best part of all is I have a star at the top of my license so why am I even having to verify who I am
I’m following this post because I can’t get in either
Hello, we are not affiliated with the GA DDS, you would have to contact them directly, by phone or email to find out how to access your account if you are unable to get in with the information they provided.
Thank you.
Hi there, any chance you’ve got the problem solved? I am having the same failure to create account issue now and it’s so annoying…
Thank you so much. Best
Hello, we are not affiliated with the Georgia DDS, you would have to contact them directly, by phone or email to find out how to access your account if you are unable to get in with the information they provided.
Thank you.
Georgia Traffic Lawyers